If we merely sold products to our customers, that would be a business – not a partnership. That’s why long-term, honest and constructive relationships with our customers are very important to us. Last but not least, it is a valuable opportunity for us to learn and develop new skills together with our customers. Our service strategy helps us in developing customer relationships: our customers’ production take absolute priority. Online diagnosis and remote maintenance are tools which enable us to be close enough to provide help and support quickly at any time, even for customers who are a long way away. We take pleasure in every new customer and at the same time take pride in having a large number of regular and existing customers who have been successfully using and valuing our systems and their collaboration with STEIN for many years.